Hello! I'm Suzan
I am a professional with over 25 years experience working with executive management in the execution of major business strategies. I possess expertise in areas of management, learning and development, training, sales, e-commerce, program & project management, marketing, customer enablement and communications.
Skilled in building and maintaining professional relationships with business stakeholders and leaders, enabling the development and execution of team and company performance goals and initiatives that drive sales.
A versatile professional dedicated to achieving results with a
focus on both internal and external customer success.
Suzan Prior
LEARNING & DEVELOPMENT EXECUTIVE
LEADERSHIP MANAGEMENT
ACHIEVEMENT CHAMPION
Phone: 949-309-8292
Email: SuzanPrior01@gmail.com
Address: Murrieta, CA. 92562
PROFESSIONAL ENDORSEMENTS
Rebecca Leighton, PhD
Sr. Instructional Designer
“I have been in the field of Instructional Design for 25+ years. I've had a lot of bosses: the good, the bad and the ugly. "Hire the right people and get out of their way", I think this is one of the top attributes that Suzan exhibits."
"I've witnessed her leadership style in various situations, and I would categorize her as a Democratic-Transformation-Charismatic leader."
Melinda Krantz
Training Manager
“As a leader, Suzan possesses a real understanding of people. I watched her leverage her knowledge of the DISC® profile tool for understanding yourself and others in order to create a positive and cohesive work group."
"Personally, I have experienced a tremendous amount of growth working for Suzan. Any training team would be lucky to have her as their leader and any organization would benefit greatly from her proven expertise."
Hunter Wilson, JM, sHRBP
Director, Human Resources
"She is truley an exceptional leader in the training and development space. As the Director of Training, Suzan brings a wealth of experience, a deep understanding of adult learning principles, and an unmatched ability to engage and empower teams."
"Her expertise in desiging and delivering impactful training programs has been instrumental in driving growth and enhancing performance across the organization."
EXPERTISE
Leadership & Management
Empowering organizations through effective department leadership and mentorship. My skills encompass performance management, strategic planning, and vendor management, ensuring that every aspect of your operations runs smoothly. I prioritize communication and collaboration, fostering strong relationships both internally and externally. With a keen eye on budget management and sales strategies, I am dedicated to driving success and enhancing customer relations in every endeavor.
Achievement Champion
My superpower is to facilitate departmental transformation and growth "Zero to Hero"!
With a strong vision and unwavering passion,
I lead teams with purpose, dedication, and determination. My critical thinking and problem-solving skills enable me to make informed decisions, while my mental toughness and adaptability ensure navigating challenges effectively. I embrace technical proficiency and foster confidence and self-belief promoting collaboration and open communication. I harness outstanding analytical and execution skills to transform departments and drive success.
Learning & Development
Learning and Development expertise is focused on enhancing the skills, knowledge, and capabilities of both internal and external partners. I specialize in Learning Program Management, ensuring that training initiatives align with business goals and facilitate effective, diverse learning modalities. This is achieved through needs analysis, curriculum development, instructional design, training delivery, LMS management, evaluation, and learning analytics to create scalable learning solutions.
EMPLOYERS
EXPERIENCE
04/2024 - Present
Beko Corporation
Director, Training & Development
Sales, Technical, Customer Enablement B2B, B2C
As Director of Training & Development, Sales and Manufacturing at Beko Corporation, my role is strategically focused on aligning learning initiatives with business goals and enhancing product knowledge and sales. Responsibilities include partnering with leaders and Subject Matter Experts (SMEs) in the areas of Product Development, Marketing, Customer Service and Technical Service, B2B & B2C markets to ensure learning interventions that directly improve customer, individual, team performance and sales. Lead team of trainers and instructional designers to create and implemented scalable and sustainable learning solutions, such as curriculum design, Learning Management System (LMS) implementation, and certification programs to increase Brand and product knowledge, awareness and sales.
11/2016 - 01/2024
Head of Training & Development
Sales, Technical, Customer Enablement B2B
BSH (Bosch/Siemens) - Thermador/Gaggenau
Head of Training & Development, Product Sales at BSH Home Appliances, a global fortune 500 company with over $14.8 billion in sales across three Brands. Responsible for managing multiple Learning Development & Sales program initiatives across North America, leading a team of 14 direct-reports, including trainers and instructional designers. This role involved strategizing to enhance both internal and external customer knowledge and enablement through training curriculums and modalities such as on-demand, live virtual, instructor-led, and classroom training. Collaborated with cross-functional teams to align training with business priorities and go-to-market strategies, while also communicating insights and departmental direction to executive teams. Managed budgets, staffing, employee development, and curriculum enrichment while continuously improving processes.
06/2010 - 11/2016
Manager, Training & Development
Sales, Technical, Customer Enablement, B2B, B2C
Nortek Security & Control
Manager, Training & Development at Nortek Security & Control a Security and Home Automation organization. Responsible for creating and implementing a comprehensive learning strategy aligned with business goals to foster professional sales growth for internal and external customers. This role included designing and implementing a blended learning approach, using an instructional training LMS, a hands-on learning academy, in-house training videos, and in-field curriculums while developing new partner field training relationship plans and certification strategies. Managed and developed a team of technical course developers and trainers. Responsibilities encompassed needs assessment, project management, and fostering a culture of continuous improvement, all aimed at aligning learning with business objectives.
TECHNICAL SKILLS & SOFTWARE PROFICIENCIES
Microsoft Suites
Outlook, Excel, Word, Team, PowerPoint, OneDrive
AI Learning Integrations Tools
Synthesia, Adobe Firefly, Canva, WellSaied Labs
eLearning & Content Creation Tools
Articulate Engage, Rise 360, Storyline, Synthesia
Digital Asset Marketplace
Envato, Adobe Marketplace, Shutterstock, iStock
LMS - Learning Mgmt. Systems
Docebo, NetTrainment, Moodle, Cornerstone
Business Intelligence & Data Visualization
Microsoft Power BI, Atlas, SAP, SAS
E-Commerce/Sales Enablement
Amazon Marketplace, Home Depot, Lowes, BestBuy, SellPro
Adobe Creative Cloud
Adobe Creative Cloud (Photoshop, Rise 360, InDesign, Adobe XD, Illustrator, Dreamweaver
Communication/Collaboration Software
GoToWebinar, Zoom, Teams, Slack, Google Work, Miro, SharePoint
CRM - Customer Relations Mgmt.
Salesforce, Monday.com, Expesite
ERP - Enterprise Resource Mgmt.
NetSuite, Workday, SAP
HCM - Human Capital Mgmt.
Taleo, Paylocity, Workday
Learning Certification Development
Credly, LinkedIn Learning, CEU Certifications
Survey & Evaluation Tools
SurveyMonkey, MailChimp, Typeform
VIDEO & LEARNING MATERIAL SAMPLES
EDUCATION, LICENSES & CERTIFICATIONS
03/2025
Certification
14-Day AI Learning Camp
Updated essentials of generative AI and large language models, including ChatGPT, CoPilot, Midjourney, and DALL·E, and how to apply these tools in real-world business scenarios.
02/2025
Certification
Databricks Fundimentals Accreditation
Foundational learning of the Databrincs Data Intelligence Platform: Data, Analytics and AI.
11/2020
Dare to Lead™
Compleation of Brene' Brown certification for leader who take responsibility for find the potential in people and processes, with the courage to develop that potential.
Certification
Current
ATD - Association for Talent Development
Member since July 2014
Education
Business Administration
DELTA COLLEGE